If conflict is between co-workers, usually by bringing the workers together themselves to resolve the situation without management is most effective. Co-workers communicating together on a regular basis in an open forum can be just as effective because it allows for an atmosphere where people become comfortable speaking to each other in their own work environment about issues that concern them. Then there are Human Resources. One of their main functions is to assist organizations in resolving conflict. Some organizations may have hotlines where employees can call and discuss issues and seek advice from professionals to help in conflict resolution matters. Whatever system you have in place to deal with conflict resolution, make sure it works for you and not against you.
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