As with closing any sales deal, just as follow-up is important, a prompt response to e-mail says a lot about how you may conduct your business. Not responding punctually to incoming business e-mail can leave a notion that you lack order and discipline or that you do not consider the sender’s e-mail of any importance. I know for me, sometimes when I need to have an answer to my e-mail right way, not only does it give me a negative perception; I have second thoughts about continuing to do business with the person on the receiving end. It is always more convenient for me to respond right away to a business e-mail than to let them pile up and I’m quickly overwhelmed with a long e-mail to do list. So for starters, a prompt response is proper netiquette for online communicators.
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